About FD Pierce
Nearly five decades of trusted commercial HVAC service in the Louisville metro area. Family values, professional standards.
Our Story
FD Pierce Company was founded in 1978 with a simple mission: provide Louisville businesses with honest, dependable commercial HVAC service. What started as a small operation has grown into one of the region's most trusted names in commercial heating, cooling, refrigeration, and ice machine services.
For 47 years, we have built our reputation one satisfied customer at a time. Our BBB A+ rating, earned in 1987 and maintained every year since, reflects our unwavering commitment to doing things right.
Since 1978 our mission has been to provide top-quality commercial HVAC/R solutions that meet the unique needs of our clients. We strive to exceed expectations and deliver exceptional customer service.
In 2024, co-owner Sarah Mann brought new energy and vision to the company, embracing modern technology and digital tools while preserving the core values that have made FD Pierce a Louisville institution. Under her leadership, we are investing in our team, our technology, and our community like never before.
“We are not just servicing equipment. We are protecting our customers’ businesses, their comfort, and their bottom line. That responsibility drives everything we do.”
— Sarah Mann, Co-Owner
Our Mission & Values
Everything we do is guided by a set of core principles that have remained constant since 1978. These are not just words on a wall; they are the standards our team lives by every day.
Quality
Every job meets the highest standards of workmanship. We use premium parts and proven techniques because cutting corners is never an option.
Reliability
When we say we will be there, we are there. Our customers count on us for consistent, dependable service every single time.
Customer Service
We treat every client's problem as our own. Clear communication, honest assessments, and going the extra mile are part of our DNA.
Integrity
Transparent pricing, honest recommendations, and doing the right thing even when nobody is watching. That is how we have earned trust for 47 years.
Innovation
We stay current with the latest HVAC technology, energy-efficient solutions, and diagnostic tools to deliver smarter results for our clients.
Our Team
Our team consists of highly skilled and experienced technicians who are dedicated to delivering the best results for our clients. We prioritize ongoing training and development to ensure that we stay up-to-date with the latest industry advancements.
The strength of FD Pierce Company is our people. Our team of 16 certified technicians brings a combined century-plus of hands-on experience to every service call. Every technician holds EPA 608 Universal certification and maintains NATE credentials, the gold standard for HVAC excellence.
We also believe in growing talent from within. Our apprenticeship program pairs new technicians with experienced mentors, building the next generation of HVAC professionals right here in Louisville.
Certifications & Credentials
Our credentials are not just badges we display. They represent ongoing commitments to training, ethical business practices, and industry standards.
BBB A+ Rated
Accredited since 1987
EPA Certified
Section 608 Universal
NATE Certified
Industry-recognized excellence
Kentucky Licensed
License #HM06960
Insured & Bonded
Full commercial coverage
Why Louisville Trusts FD Pierce
47 Years of Experience
Nearly five decades of solving commercial HVAC challenges means there is very little we have not seen and fixed before.
Locally Owned & Operated
We live and work in Louisville. This is our community, and our reputation depends on treating our neighbors right.
Rapid Response
With 16 technicians on staff and 24/7 emergency availability, we can have someone at your facility fast when it matters most.
Fair, Transparent Pricing
No hidden fees, no unnecessary upsells. We provide detailed quotes upfront and stand behind every price we give.
Company Milestones
Company Founded
FD Pierce Company opens its doors in Louisville, KY, specializing in commercial HVAC service and installation.
BBB Accreditation
Earned Better Business Bureau A+ accreditation, a standard we have maintained every year since.
Refrigeration Expansion
Expanded service offerings to include full commercial refrigeration, serving grocery, restaurant, and food service industries.
Ice Machine Division
Added dedicated ice machine sales, service, and maintenance, partnering with Hoshizaki, Manitowoc, and Scotsman.
New Ownership
Sarah Mann assumes co-ownership, bringing fresh leadership and a commitment to digital transformation while honoring the company's legacy.
Digital Transformation
Launched new customer portal, online scheduling, and modernized operations to deliver faster, more transparent service.
Experience the FD Pierce Difference
Join the hundreds of Louisville businesses that trust FD Pierce Company for their commercial HVAC, refrigeration, and ice machine needs.